Terms of Service & Shipping Information

ORDERS

Most pieces are made to order. Current lead times for incoming orders is listed at the top of the webpage. Please take this into consideration before placing your order. I ship your created items within 2 business days and you will receive tracking information based upon your shipping selection during checkout.

Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

PAYMENT

We accept PayPal or Credit Card. Just select your payment option when you checkout.

 

SHIPPING

Domestic Shipping only
Various shipping options available. Shipping is the paid by the customer. Rates are calculated according to size and weight of items. 

Local Customers (Williamsburg, VA)
For customers who wish to pick up their item(s), please type in "PICKUP" in the discount code box when checking out. This makes the shipping cost $0.


REFUNDS & EXCHANGES
All sales are final. However, if there is a malfunction or failure that occurs, we will offer a complete refund or exchange upon return receipt and complete product inspection. Return shipping is the responsibility of the customer. 

If you have any questions or concerns about anything at all, please let us know. We are happy to assist you.